His article title is Google changes information management and discusses, with his usual directness and humour, how Google has changed the face of information management (IM) - key quote for me (and probably all the organisations I have ever worked for): In many situations it is easier to find something on a website by using the public Google search engine than by using the website’s own search engine. This is an incredible situation. Think about it. Google, which indexes 12 billion pages, is doing a better job than, for example, a search engine that indexes 12,000. And his reasoning as to the why is totally on the head: A great many organizations simply don’t professionally manage their information. They simply store it. I would, however, add that Google isn't just changing IM, they are taking it out of the hands of the highly paid, jargon using and loosely-coupled-to-reality IM practitioners. They are also forcing it away from IT departments and back into the hands of those that
Project Management, Change Management, and Cloud Strategy