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Increasing The Impact Of Your Intranet: Use an iterative approach

An Intranet is not a ‘product’ but a ‘process’ that is evolutionary and without end
Susan Wiener at Cognitive Communications (NY)

If your Intranet has started to stagnate, you may be tempted to go for a big fix. It may be better, however, to identify the key areas that need improvement, and plan for small but effective fixes. A series of successful, small wins will be much more effective than waiting for the one big, and sometimes elusive, win.

Don’t let your Intranet grow haphazardly. Try starting with a small project that has a really visible and beneficial result. Make sure it is one you can deliver on. A quick and effective win early on in the project gives you credibility and creates an ‘upward spiral of improvement.’

Measure and report on the progress of each ‘mini project’, tweak your plans if necessary, or even re-evaluate your whole approach if circumstances warrant this.

This post was kindly supplied by the fine folk at SnapComms

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