The Future As Seen By Me In 2010

Well looky here, things one has scanned in eh. (ignore the photo, that's some guy that made some accounting software, not sure what became of him ;) MIKE RIVERSDALE is fuming. The expensive headphones he bought in Sydney three weeks ago have just died. His first reaction is not to randomly spill expletives into his coffee, but to use his iPhone to vent his frustration to his Twitter con- tacts, under the moniker Miramar Mike. "I will also put, 'What should I do?' It's a conversation. I'm reaching out to the people following me." The council predicts hand-held digital devices such as smartphones will rule the world in 2040. They already rule the life of Mr Riversdale, whose company WaveAdept helps businesses adapt - their computing sys- tems to allow staff to work from anywhere - and with anyone. In order of fre- equency, he uses his iPhone to tweet (1136 followers; 8363 tweets since joining), e-mail, make phone calls and use online services, such as checki

Score Less Than 6 Out Of 10 And You're Gonna Have A Tough Time

A most excellent source of information is Achieving effective Enterprise 2.0 from the UK National Computing Centre ("Martin White looks at the benefits and challenges of Enterprise 2.0 adoption and suggests some critical success factors for the effective application of these technologies.")

And if you ever needed to hear it again, DON'T LET YOUR IT DEPARTMENT LEAD YOUR COLLABORATION PROJECT ... got it
The evidence from the McKinsey survey is that less successful implementations take place when IT departments take the lead and order up the applications. All that happens is that the software holds up a magnifying glass to corporate culture and the cracks are very obvious. This is going to be a major problem with Microsoft Office SharePoint Server 2007. IT departments are very keen to justify MOSS07 implementations by offering collaboration applications as though there are no other products on the market. That is not the case as a recent CMS Watch report highlights.

Oh, and I loved this:
Try this test developed by Morten Hansen, Professor of Entrepreneurship at the INSEAD Business School. How many of the statements reflect the situation throughout your business?
  1. Employees are willing to seek help from outside of their organisational unit, even if this might suggest that they are not performing well.

  2. Employees are able to locate colleagues with information and expertise with the minimum of effort.

  3. Employees feel that they have a duty and a freedom to help others even if there is no immediate benefit, and indeed even a short-term impact on their own work performance.

  4. Employees promptly acknowledge telephone calls and e-mails requesting information.

  5. Employees willingly work together with colleagues from other units to solve specific problems.

  6. The organisation has clearly stated principles related to the value of teamwork and cooperation.

  7. An important element of induction programmes is to give new staff experience of working together in teams from different units, and with staff who have a range of expertise.

  8. Recruitment, development and evaluation procedures provide an opportunity to review and reward collaborative working and knowledge exchange.

  9. Examples of good practice and success in knowledge exchange are given wide publicity and recognition.

  10. Managers who do not support and participate in collaborative working do not gain promotion to senior management positions.

And the key thing is:
Unless you can score at least six then your business is going to have to work very hard to get the best out of Enterprise 2.0 applications.

The article ends with some very salient points on how to run a successful "Enterprise 2.0" project. Most of it you will no doubt read and think, "Duh!" - but are you doing it?

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