The Future As Seen By Me In 2010

Well looky here, things one has scanned in eh. (ignore the photo, that's some guy that made some accounting software, not sure what became of him ;) MIKE RIVERSDALE is fuming. The expensive headphones he bought in Sydney three weeks ago have just died. His first reaction is not to randomly spill expletives into his coffee, but to use his iPhone to vent his frustration to his Twitter con- tacts, under the moniker Miramar Mike. "I will also put, 'What should I do?' It's a conversation. I'm reaching out to the people following me." The council predicts hand-held digital devices such as smartphones will rule the world in 2040. They already rule the life of Mr Riversdale, whose company WaveAdept helps businesses adapt - their computing sys- tems to allow staff to work from anywhere - and with anyone. In order of fre- equency, he uses his iPhone to tweet (1136 followers; 8363 tweets since joining), e-mail, make phone calls and use online services, such as checki

Beware of IT excuses when you want to do something

Classic excuses ("reasons why we can't ...") I have experienced included:
  • You're paying us good money to provide a service ... how can we when ...?
  • You can't expect us to honour the SLA we have all worked hard to gain acceptance for!? (rope in 'business' as a potential ally)
  • This will increase our work load by XXX%, who's now gonna pay for that? (fear of unlimited costs)
  • We are professionals, these people don't know what they're doing - is that the sort of organisation you lead? (implant fear of reputation plummeting)
  • If you're happy for us not to support it then go ahead. Also, any repercussions on the wider network/systems can't be supported by us! (implant fear of a meltdown)
  • We understand the need and if you could only wait until February/March we will be able to supply a systems that both meets ALL of the business needs and we are happy complies with our rigorous industry/government standards compliance (wait for ever because it ain't coming)
... and there's more, many MANY more.

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