The Future As Seen By Me In 2010

Well looky here, things one has scanned in eh. (ignore the photo, that's some guy that made some accounting software, not sure what became of him ;) MIKE RIVERSDALE is fuming. The expensive headphones he bought in Sydney three weeks ago have just died. His first reaction is not to randomly spill expletives into his coffee, but to use his iPhone to vent his frustration to his Twitter con- tacts, under the moniker Miramar Mike. "I will also put, 'What should I do?' It's a conversation. I'm reaching out to the people following me." The council predicts hand-held digital devices such as smartphones will rule the world in 2040. They already rule the life of Mr Riversdale, whose company WaveAdept helps businesses adapt - their computing sys- tems to allow staff to work from anywhere - and with anyone. In order of fre- equency, he uses his iPhone to tweet (1136 followers; 8363 tweets since joining), e-mail, make phone calls and use online services, such as checki

Knowledge mangement - how it was and how it really is - slide show

Knowledge management, to me, has always been a weird title for an activity that a lot of people are doing within organisations. I think it's now suffering from 'consultant burn' out - try and mention it to anyone and the eyes glaze and the shutters come down.

And fair enough. Managing knowledge isn't something that one can actually do and most definitely not with a "system". You can create environments for knowledge to flow, you can encourage people to share, you can even use these new computer fangdangles to assist with both ... but you cannot manage knowledge. Imagine calling a pencil a "Bestseller creation system" ...

However, having said that I still see my ultimate goal with an organisation as assisting them around 'knowledge' in order for them to be successful at what they do. It's knowledge that people use day in and day out to make the decisions they make.

My focus is in using "Enterprise 2.0" which I totally believe is a phrase destined to go the way of "knowledge management". Enterprise 2.0 is taking the openness, feel, and functionality of the consumer world "Web 20" and introduce it into the workplace. This is not new for me, it just has a title/space (argh) for me to work within - corporate shorthand.

Just as "Web 2.0" is never/rarely about technology per se it's what the people want to do with them (YouTube is not about technology, it's about people sharing videos in that particular manner). Using the technology though an organisation can give concrete examples to their willingness/drive to be 'open' and 'shareable, both key components in "Enterprise 2.0".

Anyway - KM 1.0 and KM 2.0 - maybe this slide show might give some in the KM space some hope that all their work isn't going to waste


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